A website is not fully delivered if the business cannot operate it, recover it, or understand who owns its connected services. Handover should leave you with access and confidence.
Request the essentials
Collect domain, hosting, CMS, analytics, Search Console, email, DNS, backup, repository, plugin, and third-party service access. Confirm which accounts belong to the business and where renewal notices go.
Request a working explanation
Ask how to edit common content, review enquiries, restore a backup, add a user, and get help. Keep a record of custom functionality, scheduled tasks, integrations, and known limitations.
A clear maintenance arrangement can follow a good handover when the site needs ongoing attention.